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Our employees are at the heart of our business. We recognise that it’s our people that make us different, and we strive to recruit, retain, engage & develop the best. We continue to encourage our unique & supportive culture, which we believe sets us apart from other housebuilders. We were named a Top 50 UK employer by Building magazine, where we were noted for our employee retention, leadership and overall employee satisfaction. We continue to grow and on an average day we have just over 1,600 people on our sites or at head office.
Despite the changes within our business, we are proud that we have maintained our unique culture. Our culture is built on core ‘Telford Homes behaviours’, and last year we took all employees through a behaviours training session to ensure that everyone understood what our core behaviours look like in practice. Our behaviours now form an integral part of our induction, appraisal and performance processes and are a key consideration when assessing an individual for promotion.
Our sales team has a comprehensive knowledge of all our developments. They have the experience to offer our customers the best possible home thats right for them. Wether you’re buying for yourself or buying to rent; our sales team can show you what Telford Homes can offer you.
Our Customer Relations team will answer any questions you have from exchange to the day you get your keys. They are here to make sure the buying process is as smooth as possible.
Our dedicated customer service team spend up to 80% of their time on site, undertaking quality control checks throughout each and every apartment during construction to ensure consistently high standards of finish and function. Right up until completion, the team are spending time with buyers, carrying out pre-completion inspections. On handover day they complete handovers and demonstrate working features with owners or their tenants.
Chairman (BA (Hons), FCMA)
Chief executive officer (MA (Econ), ACA)
Chief financial officer (BA (Hons), ACA)
Group Sales & Marketing Director
Group Managing Director (FRICS, ICIOB)
Group Land & Planning Director (BA (Hons))
Non Executive Director and Chairman of the Remuneration Committee